do33's Privacy Policy

do33 is a trusted online casino and betting platform operated for users in Bangladesh. When you access do33.cam, register, or use any of our services, you are considered to have agreed to this privacy policy.

This privacy policy ("Policy") describes how do33 collects your personal information, how it is used, how long it is retained, with whom it is shared, and how it is kept secure. We believe that data privacy is a fundamental right, and do33 always treats the protection of your personal information as its highest priority.

This policy applies to the do33.cam website, its mobile version, and all digital services associated with do33. If you disagree with any part of this policy, please refrain from using our platform and contact us for assistance.

This policy may be updated from time to time. We will notify you of any significant changes by email or through a notice on the website.

do33 collects only the information necessary to provide our services. We may collect the following types of information:

A. Information You Provide Directly

When you register or manage your account on do33, you provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — must be 21 or older)
• Email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information — such as bKash, Nagad, Rocket, Upay or bank account details

B. Information Collected Automatically

When you use our website, certain information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Website usage logs and session data
• Data collected via cookies and tracking pixels (details below)
• Gaming history and transaction records

C. Information Received from Third Parties

We may sometimes receive information about you from legitimate third-party sources, such as identity verification agencies, fraud prevention services, and payment processors. This information is used to ensure the security and legitimacy of our services.

do33 uses your information only for specific and legitimate purposes. We process your information for the following reasons:

do33 uses cookies and similar tracking technologies to improve your browsing experience and ensure the functionality of our services.

Types of Cookies

• Essential Cookies: These are necessary for our platform to function properly. Without them, core services such as login, payments, and games will not work correctly.
• Functional Cookies: Remember your preferences, such as language settings and account-related choices.
• Analytics Cookies: Help us understand how users are using the website so we can improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can control cookies through your browser settings. Please note that disabling certain cookies may cause some of our services to not function properly.

do33 does not sell your personal information. However, in the following limited circumstances we may share your information with specific third parties:

Service Provider Partners

We work with selected technology and service providers to operate our platform. These include payment processors (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.), identity verification services, and cloud hosting providers. These partners are contractually obligated to use your information only within the scope of their designated services.

Legal Obligations

We may be required to disclose your information in response to a court order, a lawful request from law enforcement, or requirements under applicable law. In such cases we will endeavor to notify you in advance wherever possible, unless prohibited by law.

Business Transfers

In the event of a future merger, acquisition, or sale of assets involving do33, your information may be transferred. We will give you advance notice in such cases, and the new entity will be bound to comply with this privacy policy.

Important: We never sell your information to advertising agencies or any other third party for commercial purposes.

do33 follows the highest industry standards to protect your personal information. Our technical and organizational security measures include:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive stored data, particularly financial information, is protected using strong encryption technology.
• Access Controls: Only authorized personnel may access your information, and only to fulfill their responsibilities.
• Regular Security Audits: Our systems undergo regular security reviews and penetration testing.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Fraud Prevention Systems: Active monitoring to detect and prevent unusual activity.

While we ensure the highest level of protection, no method of transmitting information over the internet is 100% secure. It is your responsibility to keep your password confidential and to exercise caution when logging in on public networks.

do33 retains your information only for as long as necessary. Retention periods are determined based on the following:

Active Accounts

We retain all your information for as long as your account is active. Even after account closure, certain information may be kept for a specified period for the following reasons:

• Financial transaction records: at least 5 years after account closure (legal requirement)
• Identity verification information: at least 5 years (in accordance with anti-money laundering regulations)
• Customer support conversations: up to 3 years after the service is provided
• Website log data: up to 12 months for security purposes

Requests to Delete Information

After legal obligations have been fulfilled, you may request the deletion of your personal information. Please contact us at [email protected] for this.

As a user of do33, you have the following rights regarding your own information:

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your personal information.

Right to Correction

If any of your information is incorrect, you may have it corrected. Information can be updated through your account settings or through our support team.

Right to Close Your Account

You may request to close your do33 account at any time. We will delete your information beyond what is required by legal obligations.

Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or notifications, you can click the "Unsubscribe" link at the bottom of any email or contact us directly.

Right to Data Portability

You may request to receive your information in a structured and commonly usable format. This applies only to information processed on the basis of your consent.

do33 is strictly prohibited for anyone under the age of 21. We do not knowingly collect information from anyone under 21.

We verify age at the time of registration, and if we become aware that a user is under 21, we will immediately close that account and delete the associated information.

If you believe a minor has registered on do33, please notify us at [email protected].

Our website is connected to game software providers such as Pragmatic Play, PG Soft, JILI, Spribe, and payment gateway providers. These third-party services have their own privacy policies.

do33 is not responsible for the privacy practices of these third parties. We recommend that you read the privacy policies of these services.

However, we only work with partners who maintain high standards of data protection and comply with our contractual terms.

do33 may update this privacy policy from time to time. We will notify you of changes in the following ways:

• The "Last Updated" date on this page of the website will be changed.
• For significant changes, a notice will be sent to your registered email address.
• A notification banner may sometimes be displayed on the website.

If you continue to use do33 after a change, you are considered to have agreed to the updated policy. We therefore recommend that you visit this page regularly.

For any questions, concerns, or requests regarding this privacy policy, please contact us: